Dr. Vivi Iliadou

Dr. Vivi Iliadou is a distinguished leader in Learning and Development with a proven track record of driving strategic transformation, enhancing organisational performance, and fostering inclusive workplace cultures. In her current role as Deputy Head of the School of Management she collaborates closely with the Academic Dean and Head of School to shape strategic planning and decision-making, championing diversity and inclusion initiatives that have contributed to a 96% employee satisfaction rate and significantly reduced turnover.

Dr. Iliadou has successfully designed and implemented comprehensive learning and development programmes tailored for management and staff, resulting in enhanced faculty capabilities, improved student outcomes, and a thriving culture of continuous professional growth.

Her previous academic leadership as a Portfolio Lead and Principal Lecturer included the development of undergraduate and postgraduate curricula, delivery of high-impact lectures, and mentorship of students, efforts that earned her the prestigious “Lecturer of the Year” award.

In the corporate sector, Dr. Iliadou has held pivotal roles, including Learning and DevelopmentBusiness Partner in investment management, where she launched leadership programmes for emerging senior managers and introduced a new employee development framework that improved performance and retention.

At LouisVuitton, as Learning and Development Department Manager, she led the creation and delivery of leadership, onboarding, and functional training programs. Her initiatives led to a 30% increase in client satisfaction and earned her the“Department Manager of the Year” accolade.

As Head ofLearning & Development at ACT, she spearheaded organisation-wide training strategies, conducted assessments, and boosted client satisfaction by 35%through targeted interventions. Earlier, at Intercontinental London Park Lane,she led guest relations training for over 50 team members, implementing Total Quality Management systems that consistently elevated employee and guest satisfaction.

Dr. Iliadou holds a PhD in Sustainable Management Strategy from Kingston University, an MA in Arts Policy and Management from Birkbeck University, an MA in Marketing, Advertising, and Public Relations, and a BA in Business Studies from theUniversity of Sheffield. She also holds a Diploma in Teaching.

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