Knights accepts firm bookings through a booking form which is completed online. In making such bookings, clients accept our bookings and cancellation policy. A deposit is to be paid to Knights to guarantee your booking.
Programme Cancellation and Refund Policy
- Confirmed bookings may be cancelled up to 90 days before the programme’s commencement date without any penalty. A full refund will be given to cancellations received up to 90 days before the commencement date of the programme, excluding any non-refundable deposits.
- In cases where applicant’s participation on a programme is subject to successful visa application, a full refund of any fees paid outside of non-refundable deposit, will be returned to the applicant, should the authorities refuse visa.
- Cancellation between 89 – 31 days before the programme’s commencement date will mean 50% of the programme fee is payable.
- Cancellation within 30 days before the programme’s commencement date will mean that the full fee is payable. This must be paid before the start date of the programme.
- Once payment has been received for the original booking, we give students the option to transfer the invoice value to another programme running within one year of the original programme date if they wish to do so.
KNIGHTS Rights and Data Protection
- Knights does not store credit card details or share customer details with any 3rd parties.
- Knights reserves the right to cancel a Programme if insufficient bookings have been received. Delegates will be offered an alternative date or a full refund of the Programme fee.
- Knights reserves the right to make changes to the programme.
- Knights reserves the right to refuse any booking.
Photo and Video Disclaimer
Knights reserves the right to use any photograph/video taken at Knights without the expressed written permission of those included within the photograph/video. Knights may use the photograph/video in publications or other media material produced, used or contracted by Knights including but not limited to: brochures, invitations, books, newspapers, magazines, television, websites, etc.
To ensure the privacy of individuals, images and/or videos will not be identified using full names or personal identifying information without written approval from the photographed subject, parent or legal guardian.
A person attending a Knights-related activity who does not wish to have their image and/or video recorded for distribution should make their wishes known to the photographer, videographer and/or the event organisers, and/or contact Knights at info@knights.edu.mt, in writing of his/her/their intentions and include a photograph. Knights will use the photo for identification purposes and will hold it in confidence.
By participating in a Knights activity or by failing to notify Knights of your desire to not have your photograph/video used by Knights in writing, you are agreeing to release, defend, hold harmless and indemnify Knights from any and all claims involving the use of your picture or likeness.
Any person or organisation not affiliated with Knights may not use, copy, alter or modify Knights photographs, graphics, videography or other similar reproductions or recordings without the advance written permission of an authorised designee from Knights.
Data Protection Notice
Knights processes and stores personal data in accordance with the requirements of the Data Protection ACT XXVI of 2001, as amended by Act XXXI of 2002. Any personal information supplied will be used primarily to answer enquiries, provide services, or fulfil contractual obligations. Where necessary, consequent upon the way we organise our business, personal data may also be used for operational and administrative purposes. Personal data will not be released to non-associated third parties unless there is a legal or regulatory reason to do so or unless the third party fulfils a service on our behalf. We will not store personal data longer than is reasonably necessary. If you do not wish us to store personal information regarding you, please contact us at info@knights.edu.mt or by post at Knights, Level 0, Mdina Road, Zone 2, Central Business District, Birkirkara, Malta CBD 2010